Property Management

What is Property Management?

Property Management refers to the professional administration of residential or commercial real estate on behalf of the property owner. This includes everything from tenant placement and rent collection to maintenance, repairs, and legal compliance. In Puerto Rico, property management is especially valuable for non-resident owners who need a reliable local presence to care for their investment.

With Shimura, property owners receive tailored services backed by expert knowledge of local regulations, tenant expectations, and market trends. Their team ensures every detail—from screening tenants to optimizing returns—is handled with professionalism and transparency.

What is a Property Management contract?

A Property Management contract is a legal agreement between the property owner and the management company outlining responsibilities, services, fees, and duration. It defines roles such as rent collection, maintenance oversight, financial reporting, and legal representation in disputes. A well-drafted contract protects both parties and ensures expectations are clear.

Shimura offers customizable contracts that reflect each client’s specific needs, whether for long-term leasing or vacation rentals. Their legal advisors ensure the document complies with Puerto Rican laws, offering security and clarity to property owners across the island.

What services can a property manager provide?

A property manager’s role goes beyond rent collection. Services include property marketing, tenant screening, lease agreements, property inspections, maintenance coordination, emergency response, and accounting. The goal is to maximize occupancy and profitability while preserving the property’s condition and value.

Shimura provides a full-service model, including 24/7 maintenance coordination, professional cleaning, monthly income reports, and guest communication for short-term rentals. Their proactive approach ensures every property performs at its highest potential with minimal owner involvement.

What is a Property Management System (PMS)?

A Property Management System (PMS) is a digital platform that helps manage operations such as reservations, payments, maintenance requests, and tenant communication. It streamlines tasks and centralizes information, making it easier to track performance and maintain control remotely.

Shimura integrates advanced PMS tools for real-time tracking, owner dashboards, and automation of routine tasks. Property owners can access reports, calendar availability, and maintenance history with a few clicks, no matter where they are.

How does short-term rental management work?

Short-term rental management involves preparing properties for vacation or business travelers, handling bookings, guest check-in/check-out, and cleaning services. It requires attention to detail, responsiveness, and compliance with local regulations like permits and occupancy taxes.

Shimura excels in short-term rental operations by managing listings across platforms such as Airbnb and Booking.com. They handle everything from professional photography and dynamic pricing to guest messaging and reviews—ensuring high ratings and consistent bookings.

Why is real estate investment in Puerto Rico attractive?

Puerto Rico offers tax incentives, a growing tourism sector, and lower property prices compared to mainland U.S. cities. Investors are drawn by the potential for passive income and property appreciation, especially in coastal and urban zones.

Shimura provides real estate advisory services to help owners identify the best areas for return on investment. They manage properties across multiple regions, ensuring your asset grows in value while remaining stress-free.

What does preventive maintenance include?

Preventive maintenance includes scheduled inspections and small repairs that prevent costly damages later. It covers plumbing, HVAC, roof checks, appliance servicing, and pest control—extending the life of property systems and reducing emergency calls.

Shimura builds preventive maintenance into every management plan. Their trusted network of licensed contractors ensures quality work and timely service, minimizing disruptions and avoiding major repair bills for owners.

How does a property manager ensure legal compliance?

A reliable property manager stays informed of local laws including building codes, rental laws, tax obligations, and permits. Compliance protects owners from fines, lawsuits, and liability issues that could arise from unauthorized rentals or violations.

Shimura works closely with attorneys and municipal authorities to ensure each property meets Puerto Rican standards. From license applications to tax reporting, they keep your investment legally protected.

What concierge services can enhance property value?

Concierge services such as grocery delivery, welcome packages, tour bookings, and housekeeping elevate the guest experience and lead to better reviews and higher occupancy. For long-term tenants, services like move-in coordination and emergency assistance increase satisfaction.

Shimura curates guest experiences with premium concierge options that set properties apart from the competition. These added touches boost property value and client retention—both short- and long-term.

How to maximize rental income with expert management?

Maximizing rental income means pricing strategically, reducing vacancy rates, offering premium amenities, and building a strong reputation. It also involves understanding seasonality, target markets, and optimizing listing visibility.

Shimura uses data-driven tools to set dynamic pricing and promote listings across high-traffic platforms. Their multilingual team ensures great guest communication and fast response times, increasing the likelihood of five-star reviews and repeat bookings.

Reference URLs:

• Invest Puerto Rico – Real Estate
• Puerto Rico Tourism Company – Short-Term Rental Info
• Forbes – Property Management Insights
• NAR – Property Management Guide